About Us
Our Vision
At Familierge, we envision a world where families cherish every moment together. We want to be the catalyst for creating the most special family memories – turning “ordinary” moments into extraordinary stories and in turn, bring families closer together.
Our goal is to empower families to embrace adventure, connection, and shared experiences like never before; where they can escape the chaos of daily life and explore the wonders of the UAE together. However, more than just a concierge service, we aspire to be memory makers and dream weavers.
We want families to look back with full hearts, grateful for the treasured moments they created through us. Our dedication to this vision is unwavering, so we will go above and beyond to ensure that every family we serve, experiences the magic of making everlasting memories together.
Our Mission
We provide personalised family services to busy parents visiting & residing in the UAE. Through our extensive local knowledge and expertise, we offer a comprehensive range of services from fully tailored itineraries consisting of unique experiences beyond your independent reach, to ensuring the seamless delivery of all your children’s essentials, enabling you to travel light and with ease.
We believe that time is the most valuable commodity. Which is why through our services, we can offer you the invaluable gifts of time and convenience, allowing you to focus on what really matters.
Meet The Founder
Hi!I’m Khevna, a proud mother of two energetic boys who like to keep me on my toes! Balancing motherhood with a career was a constant juggle, leaving me torn between being the best mum and excelling professionally. Time away from home seemed to be the only way to truly spend quality time with my family and switch off from our busy lives.
During one of our staycations last year, I realised the absence of a service in the UAE dedicated to easing the burden for parents struggling to plan staycations and holidays with their children – and parenting is hard enough without this added pressure!
This inspired me to create Familierge (family + concierge), a passion project aimed at helping time-strapped parents like me. My hope is to enable and empower fellow parents to create unforgettable memories that they can cherish forever.
I look forward to connecting with you soon!
Unlock Stress-Free Family Travel with Familierge
Recognising the challenges faced by overwhelmed parents when planning family getaways, here are a list of common issues we have identified. Click on each one to find tailored solutions to address and alleviate each concern, ensuring a smooth and enjoyable vacation experience for you and your family.
Tailored itineraries to fit your individual preferences and requirements, with tried, tested and fully vetted recommendations
Custom packing lists tailored to you and your specific holiday
Children’s rental gear and essentials delivered right to your doorstep
Activity packs, e-books and downloadable videos for the journey
- Lifestyle manager available via WhatsApp/phone throughout your trip
- Branded care package of all necessities upon arrival at your accommodation (VIP Package only)
- Cleaning & laundry service
Indulge in some “me time” with our babysitting services, at-home spa services and tailored children’s tours and activities
Dedicated driver with child-friendly vehicle throughout your trip
Prompt assistance by our Lifestyle Manager to arrange a doctor’s visit or have medicines delivered directly to you
Specialised food delivered to your accommodation for the duration of your stay, along with handpicked restaurant recommendations catering to your specific requirements
Our Values
Flexible & Adaptable
We adapt to our clients' diverse needs and circumstances during their holiday or experience; offering tailored solutions for each family's unique requirements.
Intuitive &
Creative
We understand families' needs and desires even before they do, thereby being able to offer truly personalised experiences.
Family-
Centric
We put families first, tailoring services to their unique needs with empathy and understanding.
Reliable & Trustworthy
We build trust through transparent, reliable, and high-quality services, maintaining the highest standards of integrity.
Exemplary
Care
We strive for excellence, delivering exceptional customer experiences, and exceeding expectations with meticulous attention to detail.